Site Information

Policies

Privacy 

Our customer's information is an important part of our business.  We are not in the business of selling it to others. Metal Cutting Tools USA does NOT share customer information with anyone (unless it pertains to shipping or a specific law enforcement issue). We are required to retain specific credit card information for customer references and fraud investigations; however, it is our practice to keep customer information protected and private.

Secure Shopping

You can shop at www.MetalToolsUSA.com online with confidence. We have partnered with GeoTrust, one of the world's largest SSL certificate providers, to offer safe and secure credit card and electronic check transactions for our customers.

GeoTrust's world-class SSL certificates offer fast delivery, enabling up to 256-bit SSL encryption.

www.MetalToolsUSA.com is registered with the GeoTrust Verified Seal program.

Warranty Info

We love our manufacturer's and stand with them in providing you the best in warranty coverage.  

Metal Cutting Tools USA warrants all of its tools against defects in material and workmanship for a period of one (1) year from the date of shipment to Customer.  If you have a problem with your tool that is caused by a manufacturer's defect, Metal Cutting Tools USA will replace that item with a new one FREE OF CHARGE.

Determination of the applicability of any warranty claim will be made after the product is inspected by our Warranty Claims Department. The warranty does not cover any tool which is determined to have been used in an improper application, subjected to negligent abuse, improperly mounted, altered, involved in a non-application accident or miscellaneously damaged. The responsibility of Metal Cutting Tools USA and our manufacturer's under this Warranty is limited to repair or replacement at our option. In no event shall Metal Cutting Tools USA or our manufacturer's be liable for consequential or incidental damages. This warranty includes all labor, parts and return shipping costs via ground service.

Shipping & Returns

Click here for all the details!

Acceptance of Orders

All orders are subject to acceptance by Metal Cutting Tools USA and shall be binding only when accepted in writing and/or by shipment.

Merchandising 

List prices, specifications, designs, images, terms and discounts are subject to change without notice. Minimum Order: $25.00 minimum per order.  All prices are in U.S. dollars. 

********************************************************************************************************

Thank you for visiting Metal Cutting Tools USA. Still have questions? We're happy to answer any questions you may have. Please fill out the form below with your questions, and we will answer within 1 business day.

Metal Cutting Tools USA
a division of
Tools Direct of North America Inc.


   Full Name
*  Email Address
   Company Name
   Phone Number
   Order Number
   RMA Number
*  Details